Touring & Camping Terms and Conditions

During your stay with us, we hope you have a fabulous time and everything is to your satisfaction.

If you have any questions, please speak to our reception staff who will be delighted to assist.

Arrival & Departure

Arrival from 12 noon onwards.
Check-in is NO LATER than 6pm.
The site must be vacated by 10am on the day of your departure unless agreed otherwise.
Bookings are non-refundable.
If cancellation is necessary we will do our best to find you an available alternative date.

Payments

Full non-refundable payment is required at the time of booking, we accept cards and all bookings must be made online.

Pitch & Guest Information

TENTS: Maximum 6 people per tent. 2 adults and 4 children. (4 are included within the price – additional guest over four are chargeable)
CAMPERS: Must be converted vans, commercial vehicles are not allowed.
You must be able to fit your tent/car/camper/caravan plus any booked awnings/wind breaks and chairs within your allocated pitch size.
(Grass pitches 7m x 6m and hard standing 9m x 8m)
Sleeping inside cars/vans that are not converted is not permitted onsite. Roof tents are accepted.
FAMILIES ONLY: we are strictly a family-only campsite.
No ‘adult’ only groups.
Children are classed as 16 and under.

Site Rules

No noise after 10pm.
No balloons or water balloons on site please. Discarded latex and/or foils can be harmful to wildlife.
Ball games next to your tent / pitch only.
Camp fires / BBQ’s must be kept off the ground at all times.
Disposable BBQ’s must be cool before disposing off in our bins.
Litter must be disposed of in the bins provided.
Strictly no vehicle movement unless for an emergency between 11pm and 7am.
By booking with us it is your responsibility to have a fire extinguisher and fire blanket (excludes tents).

Facilities

Washing up facilities and water points are available with running cold water.
Elsan point and fresh water are available.
Showers and toilets are available.
No fridge/freezer spaces onsite.

Farm Park Information

Farm Park entry and the outdoor play area are NOT included within your camping price.
Separate tickets are required and pre booking is recommended due to limited availability.
Cycles/scooters/skateboards etc are NOT permitted into the farm park at any time.

Evening Events (18+)

Please be aware that on some evenings there are various events being held in other parts of Thornton Hall Country Park.
On these evenings there may be low-level music/noise until approx. 11pm.
Should you wish to attend one of the evening events whilst camping at Thornton Hall please contact us via email.
If you wish to discuss these events BEFORE booking your pitch please call 01282 841148.

Dogs

Dogs have to be supervised, well behaved and kept on leads of no more than 2 metres at all times and only walked on the footpaths to and from the site.
We do not accept breeds/crossbreeds listed in the Dangerous Dogs Act.
Dogs are not permitted into the farm park – other than guide/assistance dogs.
Please clean up after your dog.

Important Information

The use of the caravan site and field is at your own risk.
No liability is accepted by Thornton Hall Country Park for loss or damage to any property or personal injury whilst at this site.
No twin-axle caravans.
Maximum of 5-night stay.
Minimum of 3 nights on bank holiday weekends.
Cars are left at the owner’s own risk and THCP does not take any responsibility for these vehicles (1 vehicle only permitted on the electric pitch).
Additional cars are chargeable.
Important: Our electric hook up’s are not designed to charge electric cars. Anyone found to be attempting this will be asked to leave with no refund.

Behaviour & Respect Policy

All guests are expected to be respectful to fellow campers. Anyone causing a nuisance will be asked to leave the campsite immediately, with no refund given. The management reserves the final say in all matters.