Family Wi-Fi Use – Terms & Guidelines
Welcome to Thornton Hall Camping!
We’re happy to offer a Wi-Fi to help you stay connected during your stay. This is an additional charge of £5.00 per 24 hours.
To keep things running smoothly for everyone, we kindly ask that you follow these simple guidelines.
1. Using the Wi-Fi
By using our Wi-Fi, you’re agreeing to these terms. If you’re unsure about anything, feel free to pop by reception – we’re happy to help!
2. Who Can Use It
The Wi-Fi is here for all our guests to enjoy. Please supervise children while they’re online to help keep their internet experience safe and appropriate.
3. Fair Sharing
- Please use the internet for everyday things like browsing, emails, and social media.
- Streaming videos, downloading big files, or online gaming may slow things down for others, so we ask that you keep that to a minimum.
- If usage gets too heavy, we may need to reduce speeds or temporarily pause access to keep things balanced.
4. Online Safety
- Our Wi-Fi is a shared connection, please ensure you have an up-to-date antivirus software.
- We do our best to provide a safe service, but we can’t guarantee protection from all online risks.
- We do not warrant that the service is free from viruses or other defects and accept no liability for any losses resulting from connection.
5. Be Kind Online
Please don’t use our Wi-Fi for anything that could upset others or break the law. That includes:
- Viewing or sharing inappropriate content.
- Sending spam or harmful software.
- Trying to access other people’s devices or personal information.
We’re a family site – let’s keep it friendly for all ages!
6. Privacy
- While we don’t monitor what you do online, we may keep basic logs in case we need to check on any issues.
- Any personal information we collect is handled carefully and in line with our Privacy Policy, which is available on request.
7. Service Limits
- The Wi-Fi may not be available in all parts of the site and can occasionally drop out due to weather or maintenance.
- We’re doing our best to offer a good connection, but sometimes nature has other plans!
8. Need Help?
If you’re having trouble connecting or have any questions, please speak to a member of our friendly team at reception.
